Mission and Vision

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Mission: 211 Miami counsels, connects and empowers people in need. Through suicide prevention, information and referral services and crisis counseling, 211 Miami serves as both a first point of assistance and a last resource for people in need.

Switchboard of Miami started in 1968 by a group of volunteers who helped connect college students find affordable housing options. Over the years this organization expanded to provide various types of services to the community including information and referral, suicide prevention services. As Switchboard of Miami closed its doors, Jewish Community Services of South Florida took over all programs including 211 Miami and continues to provide these necessary services to date.